Job Title:                              Family Support Coordinator

Location:                             Flexible Home & Office Arrangements

Reporting to:                      Hub Manager

Salary Range:                     £ 31,500 to 34,773 (pro rata) depending on experience

Contract:                             Twelve month fixed term contract (potential for a further 2 years)

                                               Expenses paid, pension scheme available

Hours:                                  21 Hours – Regular evening and some weekend work will be required


Job Purpose:

Circles South East is a Charity with nearly 20 years’ experience working in the field of sexual abuse. We are seeking someone with relevant experience to join our team working with those impacted by sexual abuse. The successful candidate will be responsible for the development and delivery of our family service, designed to restore those serving prison sentences to their families safely and appropriately. Specifically they will be responsible for the rollout and delivery of our Forging the Links family programme. The post will be part-time, though with potential for an increase in hours should the expansion of the role require it.

The family Project, and delivery of the Forging the Links Family Programme will require working knowledge not only of family dynamics, dysfunction and capacity to parent, but also knowledge of the Criminal Justice System, criminality and how this can impact on families. While we would obviously welcome applications from those with extensive knowledge of both we have considerable expertise regarding the latter within the team which can be shared with the successful candidate. We would therefore particularly welcome applications from those with knowledge and experience of Family and Child Protection work.


Key Relationships:

The post holder will be line managed by the Hub  Development Manager.

The post holder will develop and maintain links with professionals and other voluntary and community agencies across the South East and London.  You will be  required to work flexibly and in close partnership with other team members.   The Hub  Development Manager will provide line management for the post and work closely with the post holder to develop the project and services.

Key Responsibilities:

Support the growth and development of the Reducing Sexual Harm Hub (RSHH)

  • To deliver the Forging the Links family programme across the South East and London
  • Support the development of new and existing partnerships
  • Support the development of new referral pathways
  • Manage adherence to project targets. This is a 3 year lottery project with identified outcomes.
  • Support the projects strategic approach for community engagement to strengthen referral pathways, raise awareness and improve accessibility
  • To work closely with the Hub Development Manager, Hub staff and other Circles South East Coordinators/staff to promote the RSHH support services.
  • Attend monthly team meetings.
  • To uphold the Charity’s aims and objectives.
  • To promote and develop awareness of the Family Project amongst potential service users and potential referrers. These might include voluntary, charitable and statutory agencies
  • To assist the development of policies and procedures relating to the Project
  • To keep up to date with developments in relevant professional fields.
  • To assist the implementation of new administrative systems and structures to support the development of the Family Project
  • To develop and maintain effective partnerships with statutory and voluntary agencies.
  • To coordinate information sharing and accountability between the project and partnership agencies.
  • To carry out assessments of the needs of referrals and to allocate to the appropriate services
  • To complete assessment/final reports for referring agencies concerning service users who have completed Forging the Links
  • To assist in the design of an appropriate evaluation model and to collate appropriate statistical data contributing to Project evaluation.
  • To co-facilitate on all groupwork programmes delivered by the Hub. This includes the ‘Restoring the Balance’, Youth Family programme and the ‘Breaking the Cycle’,  Non Offending Partners programme.



Person Specification:




  • Experience of working with families


  • Experience of working within the Child Protection framework


  • Knowledge of Children/Vulnerable Adult safeguarding (ideally to at least level 2)


  • IT skills to a professional standard


  • Communication skills (written and verbal, including networking, negotiation, liaison and report writing skills)


  • Understanding of equality and diversity matters


  • Knowledge and understanding of health and safety best practice


  • Willingness to work flexibly, including evening and weekend work, and to travel as required


  • Must hold a full driving licence and have access to a car for use in connection with business purposes



  • Confident and assertive individual with the ability to remain calm under pressure


  • Strong communicator with the experience of dealing with people with potentially complex issues on a one to one and / or a group basis


  • Presentation Skills


  • Group work and/or delivery of training experience


  • Knowledge of sexual abuse, how and why it is perpetrated, and risk assessment
  • Knowledge of general offending behaviour and risk assessment


  • Knowledge of MAPPA/MARAC


  • Case Management and organisational skills



 Additional Information:

The Charity’s main office base is in Didcot, but the post-holder can work remotely as appropriately across their allocated geographical area. Home working will be required when not attending meetings/appointments. The post-holder will be expected to meet with colleagues regularly and to attend a mandatory regular team meeting plus any other team events scheduled throughout the year, which usually take place in Didcot.

It is necessary for the Family Coordinator to have a driving licence and use of a car.  Mileage rates will be paid.  Evening and some weekend work is required, for which time off in lieu is provided.

The successful candidate will be expected to complete an Enhanced DBS check

Please contact Grace Dale at our Didcot office on 01235 816050 for further information and/or an application form or alternatively please email your request to



Closing date for applications:  31st August 2021